Privacy Policy

Who we are

Arca Magica is responsible for (the “controller” of) the personal data described in this policy. For any question about privacy, write to support@arcamagica.net.

The short version

• You can play our games without giving us your name, email address or phone number, unless a game’s details say otherwise.
• Your game progress and settings are stored on your device.
• Some games include services for ads, analytics, crash reports, purchases or online features. The game details name each one.
• We never sell your personal data.
• You can ask us for a copy of your data, or to delete it, at any time.

Information we collect

When you contact us

If you write to us, we receive your email address, your message and anything you attach, such as screenshots or details about your device.

On your device

Your progress and settings are saved on your device and stay there, unless the game offers cloud saves (see its details).

Through services inside a game

Depending on the game, the services listed in its details may collect: device identifiers (such as the advertising ID on Android or the IDFA on iOS, and app-instance or installation IDs); your IP address and the approximate location it reveals; device model, operating system and language; game version; crash logs; and events such as sessions started, levels completed or ads viewed. Each provider handles this data under its own privacy policy, linked in the game details.

Purchases

If you buy something in a game, Apple or Google processes the payment. We receive a confirmation of the purchase (product, time, order ID), never your payment details.

This website

arcamagica.net does not use cookies, analytics or ads for visitors. Our web server keeps standard access logs (IP address, browser, page requested and time) to protect the site; they are deleted after 14 days. The only cookie on the site is the sign-in cookie of our team’s admin area.

How we use it

• To run the game and its features, such as saving progress, leaderboards and cloud saves.
• To find and fix crashes and bugs, and to understand which parts of a game work well, so we can improve it.
• To show the ads that keep free games free and to measure them. Ads are personalised only with your consent.
• To deliver and restore your purchases.
• To answer your messages and support requests.
• To prevent cheating, fraud and abuse, and to meet our legal obligations.

Legal bases

Where data protection laws such as Türkiye’s Law No. 6698 on the Protection of Personal Data (KVKK) or the EU and UK GDPR apply, we rely on:

• performing our contract with you: providing the game, its features and the purchases you make;
• legitimate interests: keeping our games stable and secure, understanding how they are used in aggregate and answering support requests;
• consent: personalised ads and, on iOS, tracking across other companies’ apps. You can withdraw consent at any time;
• legal obligations: for example keeping purchase records as tax law requires.

Ads and your choices

If a game shows ads, it asks for your consent before showing personalised ads wherever the law requires it, for example in the EEA, the UK and Switzerland. On iOS, a game tracks you across other companies’ apps only if you allow it in Apple’s App Tracking Transparency prompt. You can change your mind at any time:

• iOS: Settings › Privacy & Security › Tracking.
• Android: Settings › Google › All services › Ads, then delete or reset your advertising ID.
• In the game: the privacy or consent option in the game’s settings, where the game offers one.

Without personalisation you still see ads, but they are chosen from context rather than from your activity.

Who we share it with

We share personal data only with:

• the providers listed in each game’s details, who process it to deliver their service;
• Apple and Google, the stores that distribute our games and process payments;
• public authorities, when the law requires us to;
• a company that takes over one of our games, which must then respect this policy.

We do not sell personal data, and we do not share it for targeted advertising without your consent.

International transfers

Some providers process data on servers outside your country, including in the European Union and the United States. When data leaves Türkiye, the EEA or the UK, the transfer relies on the safeguards the law provides, such as standard contractual clauses, or on your explicit consent where the law requires it.

How long we keep it

• Support messages: as long as we need to help you, and no longer than two years after the conversation ends.
• Website access logs: 14 days.
• Data held by the services in a game: for the period set in each provider’s policy. Where we can choose the period, we choose the shortest one that still lets the service work.
• Purchase records: for as long as tax and accounting law requires.
• Data on your device: until you delete the game or its data.

Your rights

Depending on where you live, you have the right to:

• learn whether we process your data, why, and who we share it with, and get a copy;
• have incorrect data corrected and have your data deleted;
• object to or restrict processing, and withdraw your consent;
• receive your data in a portable format;
• object to decisions made solely by automated means that significantly affect you;
• claim compensation if unlawful processing harms you;
• complain to a data protection authority: in Türkiye the Personal Data Protection Authority (KVKK), in the EU or UK the authority where you live.

To use any of these rights, write to support@arcamagica.net. We reply within 30 days and free of charge. To find your data we may ask for details such as the game’s player ID.

Deleting your data

Deleting a game removes everything it stored on your device. To delete data that we or our providers hold, follow the steps on our support page.

Children

Our games are made for a general audience and are not directed at children under 13, or under the minimum age in your country, unless a game’s details say otherwise. We do not knowingly collect personal data from children. A game listed in a store’s kids or family category follows that store’s rules: no personalised ads, and only services approved for children. If you believe a child has given us personal data, write to support@arcamagica.net and we will delete it.

Security

Our website and servers use encrypted connections (HTTPS), only the team members who need it can access personal data, and we choose providers that protect data with industry-standard measures. No system is perfectly secure; if a breach affects your data, we will inform you and the authorities as the law requires.

Changes to this policy

When we change this policy we update the date at the top of this page. If a change significantly affects how we use your data, we will tell you in the game or on this page before it takes effect.

Game details

Each game we publish is listed here with the services it includes. No game has been announced yet.

Contact

Arca Magica
support@arcamagica.net